Any alarm deserves some attention. If your sump pump alarm is going off then there are several things you can do you make sure your basement is not flooding and your pump is still working properly. If you hear your sump pump alarm going off you need to investigate right away!
Not sure what to do when your sump pump alarm is going off? Don’t worry – most people never hear their alarm go off so they are not sure what to do. The good news is you still have time to act before disaster strikes but you need to act fast to prevent a flood.
We recommend every home install an alarm that links with their cell phone over WiFi and a backup pump that is ready to turn on at a moments notice.
Sump Pump High Water Alarm
If the water level in your sump pit or basement exceeds a certain level, then the alarm can go off to let you know so you can take more action to prevent your basement from flooding.
This is accomplished by a sensor that is set at a particular level. When the water rises to the sensor the alarm will trigger in the alarm box and warn you that a flood will happen soon.
Always check this first as it can potentially cause the most damage. Remember – if the power is out you will need to bring a flashlight or your cell phone.
Need a New Alarm?
Check To Make Sure The Pump Is Running
Sometimes a sump pump can simply stop pumping adequately and need to be reset. If your sump pump is running, then you can just let it do its job.
Some people remove the sensor and dry it out but only return it after the pump has discharged the excessive water. This works too – but you need to know what you are doing or you may permanently damage the pump.
Check the Basin Water Level
Some water in your pump basin is normal – especially if it has been raining but if it looks like there is “too much” something might be wrong. If the water level is too high check to see if the pump is working and if the drain lines are clogged.
Alarm Goes Off Too Often
A sump pump that is not big enough to handle the amount of water in your basement can lead to an alarm going off very often.
This may mean that you need to upgrade to a newer and possibly larger sump pump.
This occurs more often than one might think because water tables can change over the years because of a variety of factors such as development and changing weather patterns.
If your sump pump alarm is going off often do not ignore the problem or you may head downstairs to a wet basement and a mold problem!
Your Backup Sump Pump Is Operating
Sometimes alarms can occur because homes have a backup and battery operated secondary sump pump that kicks on in the event of a power outage.
Having a battery back up sump pump is a great idea if power outages or seasonal storms are an issue in your area. Ideally you want a back up that can run for at least 4 hours so your power has a chance to come back on.
Although the battery will only last for so long, it can go a long way towards preventing catastrophic flooding in your basement.
Don't Unplug Your Pump
There is no point in unplugging a sump pump if the alarm is going off. Since the alarm is a sign that the pump is not able to keep up with water flow, unplugging it can just lead to more severe flooding in your basement and increase the chances that you will get a lot of water damage to your foundation and possibly other parts of your home.
Zoeller Alarm Going Off
If the alarm on your Zoeller pump is going off there is probably something wrong and you need to take immediate action! Zoeller pumps (like the M53 and M98) and very dependable and their alarms and good at detecting problems and potential basement floods.
Many of the most popular Zoeller pumps do not come with alarms so it is important to install one yourself.
Basement Watchdog Alarm Won't Stop
If you Basement Watchdog battery alarm won’t stop first make sure that there is nothing wrong with your pump system and there is no risk of a flood. After that check the power connection for the pump and battery back up as well as fill the unit to make sure it is not overheating or too cold air and at risk of freezing.
Some of the other most common causes include:
- Low battery fluid
- Loose power cables
- Battery is low on power or corrupted
- Power outlet or fuse has failed
How to Turn Off & Reset Sump Pump Alarm
Once you are sure your pump is working correctly it is time to turn off and reset the alarm. Most pump models have a reset switch and separate alarms can be reenabled via their interface. If you are not sure how to reset the alarm check your owners manual. Remember – permanently disabling the alarm puts you at risk of basement water damage!
Get Professional Help
If your sump pump seems to be having trouble handling the level of moisture in your basement area than you might want to get it looked at by a professional that can more easily assess the core problems you are dealing with and offer the quickest and most cost effective options for your family.
Sometimes repairs can be made that mean you don’t have to invest in a totally new system if a specific part is causing the problem.
The cost of a professional is minuscule compared to the damages and health risks you can face when moisture issues are ignored for far too long. Some issues can be fixed in a single visit from a professional service call and save a lot of money in the long term.